Workshop Overview:
Preview The Incoming Call Services Package – It’s Free
To preview the service, use the calendar below to register. When checking out, select the “Order now, pay later” option. We’ll contact you to arrange a free preview and listen to sample recordings.
This is a training series (3 sessions) for staff. You can also see more detail about each session at the bottom of this page.
The training guides you and your team through a process for setting up incoming call best practices. Participants see an immediate increase in booking rates as well as reduced cancellations after the first session.
Your purchase includes three 1-hour online training sessions. Use the calendar below to reserve your first session. Book your remaining sessions after the date of your first session is confirmed.
Trainings are done with 10-day advance booking, Tuesdays, Thursdays, and Saturdays, beginning at 12:00PM Eastern Time.
For more information see details at the bottom of the page, call (774) 255-1125, or email ptrmsupport@ptreferralmachine.com
Sean Strang (verified owner) –
This training made a big difference. I did it with 3 clinics. Hearing the calls with the entire team all together was extremely revealing (and embarrassing at first). We were losing callers. Some of them were calling from our ads and postcards. The training was very organized. During the series we learned a bunch of techniques to control the calls. We also tracked how many calls we get and the booking rates. booking went up 23%! I really liked the L0-L5 scoring filter because it shows a measure for each piece of the call so you know what to work on. It’s also great for training new staff. I stay on top of it all now with the call reports and recordings. Thank you PT machine!