Support typically includes:
- Modifications and updates to any web, digital, and marketing assets provided with your plan
- Training staff on the marketing system
- Supporting practice representatives with marketing as defined in the Strategic Marketing Plan (SMP)
- Clarifications about how the program works
- Questions related to reporting or performance
- Issue identification or troubleshooting within the program scope
Requests that involve new services, expanded scope, or changes to execution are evaluated separately to ensure they align with the SMP and do not disrupt performance.
