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Workshop Overview:

The lifeblood of every physical therapy, fitness, and wellness clinic is the phone. How calls are handled has an immediate impact on sales and bookings. This training series provides the tools and support necessary to systematize your clinic’s process for handling incoming calls. Participants see an immediate increase in booking rates as well as reduced cancellations after the first session.

This is the first of three 1-hour events included with this purchase. The complete series is included with Level 3 service plans, other select service bundles, or available to Just Shop guests for $995. Add team members for $395 each.

Training includes:

  • Training guide customized for your clinic.
  • 3 months of HIPAA compliant call tracking, recording, and reporting – usage fees may apply.
  • Call scoring and analysis tool.
  • Training and implementation support by an experienced healthcare call center consultant (ongoing for subscribers, up to 30 days post training for Just Shop guests).

Related Articles:

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HIPAA Compliant Call Tracking

HIPAA Myth Costs Many Physical Therapy Clinics Tens of Thousands Each Year


This training series begins each month on the 3rd Friday at 5pm. Tickets purchased today are dated for the next training date only. However, your purchase can be used for any start date. We will confirm your preferred date after your purchase. Refunds: Ticket purchases are refundable up to 1 week from time of purchase. Store credit for training workshops will be issued for refund requests less than 1 week in advance.

Summary
Event
Call Training for Outpatient Clinics
Location
Online Webinar, 22 Bates Rd #254,Mashpee,MA-02649
Starting on
April 19, 2019
Ending on
October 20, 2019
Description
This training series provides the tools and support necessary to systematize your clinic's process for handling incoming calls. Participants see an immediate increase in booking rates as well as reduced cancellations after the first session. This is the first of three 1-hour events included with this purchase.
Offer Price
USD 995.00

Tickets

Unlimited available
Incoming Call Training - Add Team Members$395.00Additional team members: Incoming call training series - 3 events. Ticket purchase good for 6 months to complete the entire series. The first event is a monthly open event. Events 2 & 3 are privately held with each team at a mutually convenient time. Tickets are refundable for 1 week from time of purchase.
Unlimited available
Incoming Call Training - 2019S$995.00Incoming call training series - 3 events. Ticket purchase good for 6 months to complete the entire series. The first event is a monthly open event. Events 2 & 3 are privately held with each participant at a mutually convenient time. Tickets are refundable for 1 week from time of purchase.
Summary
Event
Call Training for Outpatient Clinics
Location
Online Webinar, 22 Bates Rd #254,Mashpee,MA-02649
Starting on
April 19, 2019
Ending on
October 20, 2019
Description
This training series provides the tools and support necessary to systematize your clinic's process for handling incoming calls. Participants see an immediate increase in booking rates as well as reduced cancellations after the first session. This is the first of three 1-hour events included with this purchase.
Offer Price
USD 995.00